Tax service questions

1. What types of tax returns do you prepare (individual, business, self‑employed, etc.)?
Book Master Firm can prepare individual returns and returns for self‑employed taxpayers, small businesses, and side‑hustle or gig income, making sure all income and deductions are properly reported.​

2. How does your Paid Preparer Due Diligence training benefit me as a client?
Paid Preparer Due Diligence training means your return is prepared using extra verification steps for key credits and filing statuses, which helps reduce errors, audits, and lost credits.​
It also shows that your preparer follows IRS standards designed to protect taxpayers and avoid penalties linked to improper claims.​

3. What documents do I need to provide for you to prepare my tax return?
Clients typically need income forms (such as W‑2s, 1099s), identification, prior‑year returns, and records for deductions or credits, like childcare, education, or business expenses.​
Additional documents may be requested if you claim credits such as the Earned Income Tax Credit or Child Tax Credit, because the IRS requires preparers to document eligibility.​

4. Can you help if I have prior‑year or unfiled tax returns?
Yes, our professional preparers can assist with filing prior‑year and delinquent returns, helping you get back into compliance and potentially reduce penalties or notices.​

5. How do you keep my personal and financial information secure during tax preparation?
Our firms use secure systems, encryption, access controls, and written data‑security plans to protect sensitive information.​
The IRS expects tax professionals to safeguard client data against identity theft and follow federal privacy and security rules.​

Credit law and dispute questions

6. How can the FCRA, FCBA, and FDCPA help improve my credit reports?
These federal laws give consumers rights to dispute inaccurate, outdated, or unverifiable information, challenge certain billing errors, and stop abusive collection practices.​
Using those rights correctly can lead to corrections or removal of items that do not meet legal reporting standards, which may improve your credit profile.​

7. What kinds of negative items can you dispute (late payments, collections, charge‑offs, etc.)?
Consumers can dispute many types of entries, including wrong late payments, accounts that are not theirs, outdated debts, duplicate listings, and items with incomplete or inconsistent data.​
The key is that the information must be inaccurate, obsolete, or not verifiable with the furnisher or bureau under the FCRA and related rules.​

8. How long does the credit dispute and removal process usually take?
Credit bureaus generally have about 30 days to investigate most disputes once they receive them, though complex cases can take slightly longer.​
After the investigation, they must report the results and update or delete incorrect information when appropriate.​

9. Can you guarantee that inaccurate or unverifiable items will be removed from my credit reports?
No ethical provider can guarantee specific outcomes, because credit bureaus and creditors make the final decision based on their investigation and documentation.​
What a professional firm can do is prepare strong, well‑documented disputes that use your legal rights and increase the chance of corrections.​

10. Will disputing items hurt my credit score or cause new problems with my creditors?
Filing a dispute about a legitimate error does not, by itself, damage your credit score, and bureaus must note that an item is under investigation.​
However, if a valid, negative debt is simply unpaid, the underlying obligation can still affect your credit and collections even after a dispute.​

Process, pricing, and results

11. What is the process to get started with tax preparation or credit disputes at Book Master Firm?
Our firms begin with an intake or consultation to review your situation, collect documents, and explain services and pricing before any work starts.​
From there, they prepare your return or dispute file, review it with you, obtain your approval, and then file or submit disputes on your behalf.​

12. Do you offer virtual or phone appointments, or is everything in person?
We do offer phone appointments in certain situations, but they are not our primary method of communication. This allows the team to review your documents carefully, respond with accurate information, and keep clear records of every step of your case.

13. How much do your tax and credit services cost, and do you offer payment plans?
Pricing typically depends on the complexity of the return or credit case, with clear fee schedules provided before engagement.​
14. How will I receive updates about my tax return status or credit dispute progress?
Clients are commonly updated by secure portal or email especially when returns are filed, refunds are approved, or bureaus respond to disputes.​

15. What makes Book Master Firm different from other tax preparers and credit repair companies?
Book Master Firm stands out by combining comprehensive tax preparation with deep knowledge of consumer protection laws to address both taxes and credit at the same time, and we take an education‑first approach, so every client understands their options and rights before any decision is made. Completion of IRS‑related due diligence training also signals a higher standard of care, documentation, and compliance for every return prepared.